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How good112 Handles Your Personal Information

This Privacy Policy explains exactly what data good112 collects when you open an account, make a deposit through bKash, Nagad or Rocket, and use our lobby — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device dataYour right to request changesJurisdiction-dependent access
good112 How good112 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct or remove your personal data held by good112, contact our support team directly. We aim to respond to all data-related requests within a reasonable timeframe. Availability of certain account actions may depend on your local law and eligible regions; our team will let you know what applies to your account.

Live Chat Open the chat widget in your account dashboard. A support agent will handle your data query and confirm what information we hold against your account.
Email Support Write to our support address listed inside your account settings. Include your registered wallet number — bKash, Nagad or Rocket — so we can locate your record quickly.
Account Settings Log in to good112, navigate to Account Settings, and use the Data Request section to submit a correction or deletion request directly from your profile.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data security on good112 works across several layers. Your account login is protected by OTP verification sent to your registered mobile number, so no one can access your account without your phone in hand. Payment data from bKash, Nagad and Rocket transactions is transmitted over SSL-encrypted connections and is never stored in plain text on our servers. We review account access logs regularly to flag unusual login patterns, and any suspicious session triggers an automatic lock that you can clear through verified mobile OTP.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly. No advertising cookies are placed without your consent.

Account Security

OTP verification on every login means your account stays yours. If your registered mobile number changes, contact support before updating it to prevent a verification gap.

Data Retention

We hold your account data while your account is active. Once you close your account, we retain only what local legal obligations require and delete the rest within the applicable period.

Third-Party Processors

bKash, Nagad and Rocket receive only the payment data their systems need to clear your transaction. We do not pass your account credentials or browsing data to them.

Common Questions About This Privacy Policy

These are the questions we hear most often about how good112 handles personal data, wallet records and account information. If your question is not here, reach us through live chat or the email address in your account settings.

We collect your name, mobile number, and any identity documents needed to verify your account. We also log your device type and IP address to secure your session and detect unauthorised access.

Yes, we record the wallet number you use for deposits and withdrawals so we can match payments to your account accurately. This data is encrypted and never shared with third parties for marketing.

Yes. Log in to good112, go to Account Settings, and submit a Data Request. You can also email support with your registered wallet number and we will compile your data record.

Contact us via live chat or the support email in your account settings. Include your registered mobile number. We will confirm what data we hold and process corrections or deletions within the timeframe local law requires.

We share payment data with bKash, Nagad and Rocket only to process your transactions. We do not sell your personal data or pass it to advertisers. Each payment processor handles their share under their own privacy terms.

We keep only what applicable legal obligations in your region require after account closure, then delete the rest. The exact retention period depends on local law and eligible region requirements.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.