Reference

What You Agree to When You Use good112

These terms set out the rules that apply to your account on good112 — how you open it, how you fund it through bKash, Nagad or Rocket, and what conduct is expected from both sides.

Account eligibility appliesbKash, Nagad, Rocket coveredWallet rules includedJurisdiction-dependent accessContact us for queries
good112 What You Agree to When You Use good112
HOW WE UPHOLD THIS

How good112 Handles Your Account Under These Terms

Our terms are written to be readable, not to bury obligations. Every clause that affects your wallet — bKash transfers, Nagad withdrawals, Rocket deposits — is written to describe what actually happens in the payment flow, not what might happen in theory. We review these terms periodically and flag changes before they apply.

Account Security

Your account credentials are your responsibility under these terms. We use verification steps on login and on withdrawal requests to confirm account ownership before any wallet transaction clears.

Payment Conduct Rules

Deposits via bKash, Nagad or Rocket must come from an account registered in your own name. Sending funds from another person's wallet breaches these terms and may result in account review.

Data Retention

We retain account and transaction records as required by the terms and our internal compliance process. You can request a summary of the data we hold by contacting support with your account details.

Term Change Notice

Any material change to these terms is sent to your registered contact before it takes effect. If you disagree with a change, you may close your account before the new version applies.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open a live chat session directly from your account dashboard to ask about a specific clause, a payment dispute or an account restriction under these terms.
Email Support Send a written query to our support address if you need a formal reply about how a term applies to your account or a bKash, Nagad or Rocket transaction.
Account Help Centre Our Help Centre has a dedicated terms section. Search by topic — account rules, payment conduct, wallet disputes — and find the relevant clause explained in plain language.

Common Questions About good112 Terms

These are the questions we hear most often from people reading through the terms for the first time. If yours is not here, live chat or email support can give you a direct answer.

Access depends on local law and your eligible region. These terms govern your account if access is permitted where you are. Check local regulations before you open an account.

No. The bKash, Nagad or Rocket account you use must be registered in your own name. Deposits from wallets belonging to another person breach the payment conduct rules in these terms.

We notify you via your registered contact details before any change takes effect. Continuing to use your account after that date confirms you accept the updated version.

Contact support through live chat or email with your account ID. We will provide a summary of the records we hold, as described in the data retention section of these terms.

You must use one account per person, fund it only from wallets in your name, and not act in a way that manipulates platform systems. Breaches may result in account suspension pending review.

You may close your account before the new terms take effect. Contact support to initiate the closure and we will process any pending wallet balance back to your verified payment method.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.